Terms of Use

Applies to: All visitors to www.weavhr.com and all registered users of the WeavHR platform, including the WeavHR iOS and Android applications.

These Terms of Use apply to general use of the WeavHR website and application. If your organisation has entered into a separate written agreement with WeavHR Limited, the terms of that agreement will apply to the extent of any inconsistency.

About These Terms

These Terms of Use explain the rules for using the WeavHR website at www.weavhr.com, the browser-based WeavHR platform, and the WeavHR mobile applications for iOS (distributed through the Apple App Store) and Android (distributed through Google Play) (together, the ‘Service’). The Service is owned and operated by WeavHR Limited, a company incorporated in New Zealand (‘WeavHR’, ‘we’, ‘us’, or ‘our’).

By visiting this website, signing up for an account, or logging in to, downloading or using the WeavHR application, you agree to these terms. If you do not agree to these terms, you are not authorised to use the Service.

If you are accessing the Service on behalf of a business or organisation, by accessing and using the Service you warrant that you are authorised to bind that organisation to these terms and that you agree to these terms on that organisation’s behalf.

The Service may support HR, onboarding, compliance, workforce management, and reporting processes. It does not provide legal, employment, immigration, tax, payroll, or professional advice. You remain responsible for decisions made using the Service.

Who Can Use WeavHR

You may use the Service if you:

• are at least 16 years old;
• have authority to agree to these terms on behalf of yourself or your organisation; and
• are not prohibited from using the Service under any applicable law.

The minimum age applies to individuals who establish or use their own WeavHR account. It does not prevent an organisation from lawfully holding information within the Service about individuals under 16, such as people the organisation supports.

Registered user access is granted through your organisation’s WeavHR account. Your account credentials are personal to you and must not be shared with anyone else.

Your Account

Account warranties

The creation of an account requires you to provide us with some personal information about you and to consent to our collection, processing, and use of this personal information. By creating an account for the Service, you warrant that:

• you have read, understand and accept these Terms and our Privacy Policy;
• you are providing true, current and complete personal information; and
• when the personal information you have provided us with changes, you will promptly update it. Failure to do so may result in you being unable to use certain features of the Service.

Keeping your account secure

You are responsible for keeping your login credentials confidential.

You must:

• keep your login credentials secure and not permit any other individual to use it;
• immediately notify us if you become aware of any disclosure or unauthorised use of your account or login credentials;
• not impersonate or create an account on behalf of anyone else without proper authorisation; and
• not create more than one account for your own personal use.

You must tell us straight away if you suspect your account has been accessed without your permission. You can contact us at privacy@weavhr.com.

Account suspension or termination

We may suspend or terminate your account if we reasonably believe you have breached these terms or that continued access poses a risk to WeavHR or other users. On suspension or termination, you must immediately cease using the Service and must not attempt to gain further access until we authorise you to do so.

How You May Use the Service

You may use the Service only for its intended purposes of workforce management and the completion of related operational tasks for your organisation.

The Service is not intended to operate as a patient-management system or as a primary clinical record. However, as part of that intended purpose, and subject to these Terms and applicable law, an organisation may configure the Service to hold workforce health and safety or compliance information, or health, disability and support-related information about people it supports.

Suitability

You must make your own assessment of the suitability and appropriateness of the Service for your needs.

Restrictions

You must not:

• use the Service for anything unlawful or harmful;
• attempt to gain unauthorised access to any part of the Service or its underlying systems;
• upload or share content that is offensive, misleading, or infringes anyone else’s rights;
• use automated tools (such as bots or scrapers) to access or extract data from the Service without our written permission;
• resell or sublicense access to the Service without our written permission;
• interfere with or disrupt the Service or its infrastructure;
• reverse-engineer, decompile, or attempt to extract source code from any part of the Service;
• act in a way, or use or introduce anything (including any virus, worm, Trojan horse, timebomb, keystroke logger, spyware or other similar feature) that in any way compromises, or may compromise, the Service or any of our systems and infrastructure;
• appropriate our data including by scraping, deep-linking, harvesting, data mining, or any similar data gathering, extraction or monitoring method without our prior written consent;
• manipulate the content on the Service via the alteration of the underlying HTML, CSS, or any other code or through the use of image editing tools and subsequently purport that the modified appearance of the Service was published or approved by us;
• engage in any misuse of the Service that could, in our opinion, discredit our name or reputation; or
• fail to ensure that your device and the network through which you are accessing the Service is secure and will not cause harm to the Service or our systems and infrastructure.

Suspension or changes

We may change, suspend, discontinue, or restrict access to the Service (or any part of it) at any time, without notice or liability. In addition, if we believe that you have breached these Terms or we otherwise consider it appropriate, we may immediately, and without notice, suspend or terminate your access to the Service (or any part of it).

Intellectual Property

Our content

All intellectual property in the Service — including, without limitation, any software, design, text, logos, and documentation — belongs to WeavHR or our licensors. Nothing in these terms transfers any intellectual property rights of WeavHR or any licensor to you.

Prohibitions

You must not:

• assert any ownership of, or rights in, any intellectual property rights in the Service;
• reverse assemble, reverse engineer, modify, alter, adapt, disassemble, decompile or amend the Service (including the WeavHR application), or any related intellectual property rights, including any underlying materials that comprise the Service, whether directly or indirectly (including by permitting others to do so);
• incorporate the Service or the WeavHR application in another product without our prior written permission;
• exploit, sell or generate profit from the Service, the WeavHR application, or any related intellectual property rights; or
• use, or permit the use of, the name WeavHR, or any similar variations likely to deceive or confuse the reader in a manner that implies an affiliation with us.

Your content

You retain ownership of any data or content you upload to the Service (‘Your Content’). By uploading Your Content, you give us a licence to store, process, and display it as necessary to provide the Service to you.

You are responsible for ensuring that Your Content does not infringe any third party’s rights and that you have all necessary consents to upload it (for example, consents or other lawful authority relating to employees, contractors, or people your organisation supports whose personal information you are storing).

Feedback

If you give us feedback or suggestions about the Service, we may use those ideas to improve our products without any obligation to you.

User-Provided Content

The Service may allow you to upload, submit or publish content that is made available to other users or to your organisation.

By submitting content to the Service, you:

• warrant that you are the sole and exclusive owner of the content or that you have all rights, licences, consents and releases necessary to grant us and our affiliates a licence to use and reproduce the content;
• warrant that the content is not defamatory, libellous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive or prohibited by law;
• warrant that the content is accurate and not misleading;
• authorise us to reproduce that content throughout the Service as necessary to provide the Service to you and your organisation; and
• warrant that Your Content does not infringe any third party’s intellectual property rights.

We may review and monitor content submitted to the Service and we reserve the right to remove any content that is inappropriate or unlawful. Where required, we may refer such content to any relevant government authorities.

You are solely responsible for Your Content that you submit, upload, store or add to the Service. We take no responsibility and assume no liability for any content submitted by other users of the Service that may be made available to you.

Customer Data and Privacy Responsibilities

Organisations using WeavHR are responsible for ensuring they have a lawful basis to collect, upload, use, and share personal information through the Service, including employee, contractor, candidate, customer, health and safety, compliance information, and information about people the organisation supports.

WeavHR processes that information to provide the Service and does not sell customer data.

Our use of Your Content is subject to our Privacy Policy.

Availability and Changes to the Service

We aim to keep the Service available and running smoothly, but we do not guarantee the Service will be uninterrupted or error-free. We may need to carry out maintenance, updates, or security work from time to time, which may require the Service to be temporarily unavailable.

We may change or discontinue any feature of the Service at any time.

Fees and Subscription

The fees, charges, subscription term, renewals and pricing for the Service are set out in the applicable order form or subscription document agreed with your organisation (the ‘Order Form’). The applicable Order Form forms part of and is incorporated into these Terms. If there is any inconsistency between an Order Form and these Terms in relation to commercial matters (including fees, charges and subscription term), the Order Form prevails.

Third-Party Links and Integrations

The Service may contain links to third-party websites or integrate with third-party tools. We are not responsible for the content, privacy practices, or terms of those third parties. You access them at your own risk.

Linking to the Service

WeavHR reserves the right to require you to remove any link to the Service (or cease linking to the Service) upon request.

Limitation of Liability

To the fullest extent permitted by New Zealand law:

• WeavHR is not liable for any indirect, consequential, special, or incidental loss arising from your use of (or inability to use) the Service;
• our total liability to you for any claim arising from these terms or the Service is limited to the amount you paid us (if any) in the three months before the event giving rise to the claim.

Nothing in these terms limits liability that cannot be excluded by law, including liability under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, where those Acts apply.

Indemnity

You agree to indemnify and hold harmless WeavHR, and our directors, employees and agents, from and against any and all third-party claims, liabilities, losses and expenses (including all associated actual legal costs) due to, arising out of or in connection with:

• your use of the Service;
• your violation of these Terms (including any failure of a person who accesses and uses the Service by using your account or login credentials);
• your violation of any applicable law; or
• your violation of the rights (including intellectual property rights) of a third party.

You acknowledge and accept that we may, at our option, control the investigation, defence and settlement of legal claims arising out of or in connection with your use of the Service, and you shall co-operate with us in respect of such investigation, defence and/or settlement where reasonably requested.

You agree to indemnify us and our directors, employees and agents for all loss we suffer or incur as a direct or indirect result of your failure to comply with these Terms, including any failure of a person who accesses and uses the Service by using your account or login credentials.

Application Licence and Platform-Specific Terms

Subject to your acceptance of and compliance with these Terms, we grant you a non-exclusive, non-transferable, non-shareable, revocable, limited licence to use the WeavHR application (including the iOS and Android versions distributed through the Apple App Store and Google Play respectively) for use in connection with the Service and in accordance with these Terms.

If you are using the iOS version of the WeavHR application, you agree to the additional terms set out in Schedule 1 (iOS Platform Terms).

If you are using the Android version of the WeavHR application, you agree to the additional terms set out in Schedule 2 (Android Platform Terms).

You must comply with any applicable third-party platform terms (including the Apple Media Services Terms and Conditions and Google Play Terms of Service) when using the WeavHR application.

Privacy

How we collect and handle personal information is set out in our Privacy Policy, which is available on our website. The collection, use, storage and disclosure of personal information through the Service is governed by our Privacy Policy, which forms part of these Terms. By using the Service, you confirm you have read and understood our Privacy Policy.

Changes to These Terms

We may update these terms from time to time. If we make a material change, we will notify you by email or by a prominent notice on the website at least 14 days before the change takes effect. Your continued use of the Service after that date means you accept the updated terms.

Supplementary Terms

Supplementary terms may apply to certain parts of the Service. Any supplementary terms are to be read in addition to, and are deemed a part of, these Terms. Where supplementary terms are relevant we will bring them to your attention.

Where there is a conflict between these Terms and any supplementary terms, the supplementary terms will prevail.

Supplementary terms may be updated by us in accordance with the Changes to These Terms section of these Terms.

Governing Law and Disputes

These terms are governed by the laws of New Zealand and the non-exclusive jurisdiction of the Courts of New Zealand. If a dispute arises between us, we both agree to try to resolve it in good faith before pursuing any formal legal process.

General Provisions

For us to waive a right under these Terms, the waiver must be express and in writing. Any delay or failure by us to enforce our rights under these Terms does not relieve you of your obligations and does not constitute a waiver of those rights.

The Intellectual Property, Limitation of Liability, and Indemnity sections, and any other clauses which by their nature are intended to survive termination of these Terms, continue in force after termination or expiry of these Terms.

If any part or provision of these Terms is or becomes illegal, unenforceable, or invalid, that part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability or invalidity. If a modification is not possible, the part or provision must be treated for all purposes as severed from these Terms. The remainder of these Terms will be binding on you.

These Terms set out everything agreed by the parties relating to your use of the Service and supersede and cancel anything discussed, exchanged or agreed prior to you agreeing to these Terms.

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign, novate or transfer any or all of our rights and obligations under these Terms at any time without your consent.

We are not liable for any failure or delay in performing our obligations under these Terms where that failure or delay results from any cause beyond our reasonable control, including acts of God, natural disasters, telecommunications or utility failures, power outages, government actions, labour disputes, cyberattacks or third-party service failures.

We may give notice to you by email to the address associated with your account, or by posting a notice on the Service or our website. You may contact us using the details set out in the Contact Us section of these Terms. Notice is deemed received when sent by email or when posted on the Service or our website.

Contact Us

If you have questions about these terms, please get in touch:

WeavHR Limited
Email: legal@weavhr.com
Website: www.weavhr.com

If you are using the iOS version of the WeavHR application, the following terms apply:

Applicability of these Terms: These Terms do not apply to Apple, and WeavHR is solely responsible for the WeavHR application. Notwithstanding this, Apple has the right to enforce these Terms against you as a third-party beneficiary relating to your use of the application. These Terms do not provide usage rules for apps that are in conflict with the Apple Media Services Terms and Conditions (Apple Terms) as of the date of these Terms. By downloading, accessing and using the application, both we and you acknowledge that you have had the opportunity to review the Apple Media Services Terms and Conditions found on Apple’s website.

Scope of Licence: We grant you a non-transferable and non-exclusive licence to use the application on any Apple-branded products that you own or control and as permitted by the “Usage Rules” set out in the Apple Terms, except that the application may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing. The terms of these Terms will govern any content, materials, or services accessible from or purchased within the application as well as upgrades provided by us that replace or supplement the original application (unless such an upgrade is accompanied by its own terms of use).

Maintenance and Support: WeavHR, not Apple, is solely responsible for any maintenance and support services related to the application (as outlined in these Terms or as required under applicable law). Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the application.

Warranties: We disclaim all warranties in relation to the application to the maximum extent permitted by applicable law. To the extent that any warranty exists under applicable law that cannot be disclaimed, WeavHR (and not Apple) shall be solely responsible for any warranty. In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple may refund amounts you have paid in respect of the application in accordance with its policies. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty must be dealt with as between you and us in accordance with these Terms.

Product Claims: Any claim by you or a third party relating to the application, or your possession and/or use of the application, are governed by these Terms (and Apple is not responsible for such claims), including, but not limited to: (i) product liability claims; (ii) any claim that the application fails to conform to any legal or regulatory requirement contained in applicable law; and/or (iii) claims arising under consumer protection, privacy, or similar legislation.

Intellectual Property Rights: WeavHR (and not Apple) is responsible for addressing any claims by you or a third party in connection with the application (including any claims by a third party that the application breaches that third party’s intellectual property rights).

If you are using the Android version of the WeavHR application, the following terms apply:

You acknowledge that these Terms are between WeavHR and you, and not Google LLC. You are given a non-transferable licence to use the application on your mobile device in accordance with these Terms and the terms of service and policies applicable to your use of Google Play.

Google LLC takes no responsibility for undertaking or handling the support and maintenance of the WeavHR application.

Last updated: 29 September 2026